Instant M-Pesa payout — 14,200+ Kenyans earning on Task Remote today
Support

Frequently Asked Questions

Everything you need to know about signing up, completing tasks, and getting paid via M-Pesa.

Getting Started
Do I need experience to join Task Remote? +

No experience is needed. Most tasks are simple — data entry, surveys, chat replies, and translation — and we walk you through your first task step by step.

Do I need a laptop? +

No. Task Remote is fully mobile-friendly, so you can browse and complete tasks entirely from your phone.

Is it free to join? +

Yes, signing up is completely free. We never ask you to pay to access tasks or receive your earnings.

Who can join Task Remote? +

Anyone in Kenya aged 18 or older with a registered M-Pesa account can sign up.

Getting Paid
How do I get paid? +

Earnings are paid directly to the M-Pesa number registered on your account. Most payouts are processed the same day.

What's the minimum withdrawal amount? +

You can cash out once your balance reaches KSh 150.

How long does a payout take? +

Most payouts land in your M-Pesa within minutes, though during high demand it can take a few hours.

Why hasn't my payout arrived yet? +

First check that your M-Pesa number is correct in your account settings. If it's been more than 24 hours, contact support@taskremote.co.ke with your registered phone number.

Tasks & Earnings
How much can I earn? +

Earnings vary by task type and how many gigs you complete. Active users typically earn around KSh 6,200 a week.

How often are new tasks added? +

New tasks are added daily from our verified partner businesses — check the Browse Gigs page regularly.

Can I do tasks anytime? +

Yes. There are no fixed shifts or minimum hours — pick up gigs whenever suits your schedule.

What happens if I submit a task incorrectly? +

Tasks are reviewed for quality. If something doesn't meet requirements, we'll let you know so you can resubmit where possible.

Account & Security
How do I reset my password? +

Go to the Log In page and select "Forgot password?" to receive a reset link by email.

Can I have more than one account? +

No — each user may hold only one active Task Remote account. Duplicate accounts may be suspended.

How do I update my M-Pesa number? +

You can update your registered M-Pesa number anytime from your account settings on the Dashboard.

How do I delete my account? +

Contact support@taskremote.co.ke and we'll process your account closure request.

Still have questions?

Our support team is here to help, Monday–Saturday, 8:00 AM – 8:00 PM EAT.

Contact Support →